In recent times, creating and maintaining a successful online presence has emerged as a necessity rather than a luxury. Different platforms cater to this need, but Wix has distinguished itself as a leading website builder across the globe. Its user-friendly features and creative liberties provide a professional website building experience, but ultimately, some may decide that the Wix platform no longer suits their needs and seek a guide on how to cancel their Wix subscription.
So, whether you’re switching to a different platform or no longer require a website, this article provides at a step-by-step guide on how to cancel your Wix subscription effectively and easily. This guide will equip you with the know-how for a hassle-free cancellation process.
#### Step 1: Log in to your Wix Account
The first requirement is obviously to access your account. Go to the Wix website and log in using your email/username and password. Make sure you log into the same account associated with the subscription you wish to cancel.
#### Step 2: Go to Billing and Payments section
Once logged in, click on the ‘Manage Site’ option, then navigate to the ‘Premium Settings’ section. Here you will find the ‘Billing and Payments’ section. You will be able to view all your subscriptions on this page.
#### Step 3: Choose the Subscription you wish to cancel
You may have multiple subscriptions under one account, so pinpointing the one you wish to cancel is necessary. Since this guide focuses on how to cancel a Wix subscription, locate the Wix Premium Plan you want to disconnect. Once you have located the subscription, click on the three dots, usually on the right side of the said subscription then select ‘Cancel Now’.
#### Step 4: Provide a Cancellation Reason
Wix aims to improve its user experience and therefore will ask for feedback concerning your reason for canceling the subscription. This step includes a dropdown menu where you can choose a reason for cancellation that best fits your situation. You can also provide a more exhaustive explanation in the text box provided.
#### Step 5: Verify Cancellation
The Wix system is designed to ensure that users don’t accidentally cancel their accounts. Therefore, you’ll find a pop-up confirmation message for verification purposes. In this step, you will affirm that you want to stop the Wix subscription plan. After verifying, click the ‘Cancel Now’ option to successfully cancel the subscription.
Important Considerations:
Remember, cancellation of your Wix subscription will mean you lose access to all the premium benefits that come with it. If you were using a custom domain, your website will revert back to the free Wix domain, and you will also lose your mailbox if it was tied to the subscription.
Also, for you to get a refund after cancellation, it must be within 14 days from the date of subscription or renewal. Unfortunately, if your subscription included a free domain, the value would be deducted from your refund.
Finally, consider transferring all the necessary data and information from Wix to another platform or back-up storage before calling it quits. You don’t want valuable insights and archives getting lost in the process of figuring out how to cancel your Wix subscription.
Consequently, the step-by-step guide provided herein empowers you to cancel your Wix subscription effectively and easily. Understandably, leaving Wix might not be an easy decision, especially if you are satisfied with your site’s performance. However, circumstances may dictate the need to move on, and this guide aims to make the process as seamless as possible.